SHUYI
Answers for wholesale buyers, brands and private-label partners on ordering, OEM/ODM, shipping and after-sales.
We ship worldwide with carriers chosen for reliability and fast customs clearance:
You can choose the carrier that best fits your deadline, budget and destination; we confirm the routing with you before shipment.
We accept Chinese yuan (CNY), US dollar (USD), Euro (EUR), British pound (GBP) and Australian dollar (AUD).
Trade orders can be settled through:
Typical production timings, confirmed on every order:
Yes — we strongly recommend it. After you approve the 3D rendering, we make and photograph a physical pre-production sample (usually within 7–10 days), so you can verify size, weight, plating color and finish before any bulk order begins.
Yes. Before design documents are shared, we sign a binding Non-Disclosure Agreement (NDA). Your exclusive mold is numbered, archived and securely stored, and used only for your brand's orders. We never display customer OEM designs in our showroom or website, and never sell them to third parties.
We accept 3D files in STL, OBJ, STEP or 3DM, and 2D vector files in AI, EPS or PDF.
If you only have hand sketches, mood boards or reference photos, our in-house engineers build the 3D CAD model for you.
Yes. We are a full-service OEM + ODM manufacturer: we produce your own newly tooled designs (OEM) and can also laser-engrave your brand logo onto selected in-stock styles (ODM).
New OEM tooling carries a one-time mold fee covering 3D CAD modeling, resin printing and steel/rubber mold production — typically US$50–150 depending on complexity. The mold belongs to you and no mold fee is charged on repeat orders. ODM orders on existing styles require no mold fee.
The minimum is 50 pieces per unique design — far below the usual industry threshold. Up to 5 styles can be combined in one production run without extra setup charges, which makes small-batch market testing practical. Send 2–3 designs with target price points and we will recommend a matching MOQ and production plan.
Customs duties and import taxes are levied by the destination country and are the buyer's responsibility; we provide accurate commercial invoices and HS codes. If a parcel is refused because of import duties or taxes, return shipping, duties and handling charges are borne by the buyer.
Yes. As a one-stop service we design and source branded hard boxes, microfiber pouches and display cards, pre-pack the jewelry and apply SKU barcode labels. Orders can ship directly to your warehouse or an Amazon FBA center as 100% shelf-ready finished goods.
Two standard programs:
Yes. Using PVD plating we can match 14K light gold, 18K gold, rose gold, matte black and gunmetal tones, and we tightly control batch-to-batch color difference so repeat orders stay consistent.
Our core materials:
Send your inquiry and the trade team replies within one business day with factory-confirmed answers.
Contact the trade team