Privacy Policy
How Shuyi Jewels collects, uses and protects your personal data.
This Privacy Policy explains how Shuyi Jewels ("we", "us") processes personal data collected through shuyijewels.com. Data controller: Shuyi Jewels, Qingdao, China — contact: info@shuyijewels.com. Last updated: October 2026.
Data we collect
- Identity and contact data: name, email, phone, company and country (inquiry and order forms)
- Order data: pieces, engraving text, delivery address and payment confirmation
- Technical data: IP address, device and browser information, and anonymized analytics
- Marketing data: cookie consents and newsletter interactions
How we use it
We process data to answer inquiries, fulfill orders and engraving, arrange shipping, provide warranty support, improve the website, and — only with consent — send marketing communications.
Legal bases (GDPR)
Processing is based on contract performance (orders), legal obligations (tax and accounting), legitimate interests (fraud prevention and site security), and your consent (analytics, marketing and optional cookies).
Cookies & third parties
Cookies are set in three tiers — strictly necessary, analytics and marketing — and only non-essential cookies run after consent. Details are listed in our Cookie Policy. We share data only with service providers necessary for payments, logistics, email and hosting, under data-processing agreements.
International transfers
Data may be transferred outside your region for order fulfillment. Where required, transfers are governed by Standard Contractual Clauses and equivalent safeguards.
Retention
We retain order and warranty data for the periods required by law and for the duration of warranty obligations; marketing data is retained until you unsubscribe or withdraw consent.
Your rights
Under GDPR, UK GDPR and CCPA you may request access, correction, deletion, restriction or portability of your personal data, object to processing, and withdraw consent at any time. California residents may additionally request information about data categories and opt out of sales of personal information (we do not sell personal data). To exercise a right, email info@shuyijewels.com. You also have the right to lodge a complaint with a supervisory authority.
Children & security
We do not knowingly collect data from children under 16. We apply administrative and technical measures to protect data against unauthorized access, loss or misuse.