SHUYI
Client support
Support for trade buyers
Clear answers, documented processes and direct factory backing — before, during and after your order.
01
FAQ
Delivery, payment, MOQ, sampling, OEM tooling and materials — the questions buyers ask most.
Read the FAQ02Packaging & shipping
Three-layer export packing, branded packaging programs and express, air and sea freight worldwide.
View details03After-sales commitment
12-month warranty, clearly defined quality coverage and replacement, rework and refund rules.
View policyClient support
Still have a question?
Send your inquiry and the trade team replies within one business day with factory-confirmed answers.
Contact the trade team